FAQ

How does it work

Booking your adventure

You have selected a tour and would like to join the adventure.

You can simply register by using the web form on the right hand side of the adventure page and we will get back to you with information about:

  • Terms and Conditions
  • Payment methods
  • Question form

In order to welcome you to the Balkan adventures world you will need to send us a reply e-mail which:

  • confirms you agree with the Terms and Conditions
  • includes the answers of the Question form

Once the payment is made you will receive a confirmation e-mail that your place has been booked.

After the trip Balkan Vagabondz logistics team will send you a personalised thank you e-mail accompanied with a non-compulsory feedback form.

For adventurers already on the territory of Bulgaria or wherever the HQ of Balkan Vagabondz is at the time the procedure can be a bit more flexible and these formalities can be arranged in person.

For any questions on booking procedure don’t hesitate to contact us.


Do I need an insurance?

Insurance info

If you are an EU citizen and have The European Health Insurance Card (EHIC or E111) you will be taken care of in a Bulgarian hospital.

To participate in Balkan Vagabondz’ adventures you will need to send us a scanned or soft copy of a valid travel insurance that covers the action sport involved in the adventure.

Should an accident occur we will make anything in our power to help.

Safety is taken seriously but you also need to be aware that action sports are “activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions and involvement.”

 


Money

Cash

Cash machines and banks are available in the urban and tourist areas of the country.


Exchange Rate
Local Currencies
  • Bulgaria – Lev
  • Greece – Euro
  • Macedonia – Dinar
  • Romania – Lei
  • Turkey – Turkish Lira

Do I need a visa?

Visas

Romania

Visas: EU, Swiss, Norwegian, Liechtenstein and Icelandic citizens do not need a visa for a stay of less than 90 days.

Citizens of the following countries must obtain a visa in order to enter Romania: www.mae.ro/pdf For further information: www.mae.ro

Bulgaria

European Union and Swiss citizens need only a valid identity card. Canadian citizens must have a passport with at least three months’ validity remaining.

NB: If you are coming by car via Serbia, an identity card will not be sufficient; you will need a passport. European Union, Swiss and Canadian citizens no longer need a visa for stays of less than 90 days.

Macedonia

Since October 3, 2008 , citizens of the EU and Schengen member countries can enter Macedonian territory holding only a valid identity card. For other nationalities, check with the embassy.

Greece

Entry requirements – valid identity card or passport for EU citizens.

Non-EU citizens should check whether or not they need a visa to enter Greece.

Turkey

EU and Swiss citizens do not need a visa for a stay of less than 3 months; a valid passport is sufficient.

Other nationalities: The procedure is currently being revised with the issue of electronic visas.


Transport

Transport information

Balkan Vagabonz encourages travelling by land in order to help reduce CO2 emissions in the atmosphere.


When to come?

Season
  • Climbing – mid April to mid December
  • Ski & Snowboard – mid December to mid April
  • Mountaineering & Hiking – all year round
  • Mountain bike – all year round, mostly May to November

Physical demands

Difficulty levels
  • Extreme – special skills and training required
  • Demanding – physically challenging, special skills are desirable
  • Medium – only a few parts of the tour are physically demanding
  • Easy – does not demand fitness, special skills or training

Third party adventure providers

When Balkan Vagabondz are not the organisers of the adventure

As a web portal Balkan Vagabondz will be offering adventures provided by third parties. These are carefully selected companies & guides who have suitable programmes / adventures active on the territory of the Balkans. This will be clearly stated in the description of the trip.

In these situations the booking procedure is different. Balkan Vagabondz plays the role of a referral site and does not take responsibility for transport, logistics or anything to do with the tour apart from asking the adventurers to fill in a feedback form at the end of their trip in order to evaluate the level of service received.

As a customer who has chosen to take part in the adventure you are still making your reservation through the website and the well known mini web form on the right hand side of the page. After that you will be re-directed to the third party adventure supplier.

Balkan Vagabondz will not be responsible for anything beyond this point as in this case its role is to promote, advertise, inform and not execute the adventure.