Privacy Policy

Our organisation is committed to providing the most useful information for our customers. We respect your privacy and take great care of your data.

Take time to inform yourself about our privacy policy or in other words – what information we need and how and why we use it.

~ E-mail Communication ~

When you make an inquiry to balkanvagabondz.com, we’ll send you an email with information on what options you have in terms of itinerary, available dates and prices.

We will also send you a short anonymous feedback form after the adventure so that we can improve the service we offer.

We don’t send newsletters or any regular promotional correspondence to our customers and website users.

~ Personal Information ~

You don’t need to give us any personal information in order to browse Balkan Vagabondz. We promise to never sell or lease your personal information to anyone else.

~ What information do we have? ~

The only contact information in our database are names, phone numbers, and e-mail addresses. This information might be passed to our adventure providers or/and guides to arrange further logistics or admin related matters.

We don’t have access to any of your payment or passport information.

The only personal contact information we hold about you is your name and email address, along with details of your past inquiries and bookings. This information is held on a secure server and can only be accessed by our coordinator.

~ How to request or update your information? ~

If you’d like to update any of your information or check what information we have in our database, please e-mail: adventure@balkanvagabondz.com.

Our team hopes this helps reassure you that we keep very little of your data on file and that it is stored and shared responsibly. We are committed to using your data safely and to respect your privacy.

The Balkan Vagabondz Team

27th June 2018